Return Policy

For food safety reasons, unfortunately we are unable to accept any returned products unless there happened to be quality issues on the items you ordered.

 

DAMAGED OR FAULTY, INCORRECT ITEMS

· We take care to pack your items carefully so that they won't get damaged in transit.

· For whatever reason, if items arrive damaged, faulty or incorrect from your order, please contact our customer service (info@daylily.com.tw) for details and we will do our best to resolve the issue.

REFUND (if applicable)

· A refund may not be issued if products are returned due to the shipment rejected by customer without contacting us first.

· All refunds will be returned to the payment method of your original payment within 7-10 days, if you have not received a refund after 10 days, we ask that you first check with your bank or Credit Card Company as it may take some time before your refund is officially posted.

· Any discount or coupon will not be refunded. You will only be refunded by the actual amount you paid.